Client Advisor

Academic / Professional Qualifications Knowledge of Luxury business Selling Skills Conversation Capability Store procedures and process CRM techniques and tools Store operation applications   Key Interactions (Internal & External): Clients All internal stakeholders (HR, Finance, AFSS, RLC…)   Required Competencies/ Traits required for the role Hard skills: Customer Relationship Development, Selling Techniques, Product Knowledge, Priority Management, Business Development, Data Analysis, Negotiation, Retail Management, Store Operations, Foreign Language, Clienteling, CRM Systems, Cross-selling and Upselling, Sales Analysis Soft skills: Client Obsessed, Relationship Building, Interpersonal Savviness, Adaptability Linguistic skills: Fluent in Vietnamese and English. Chinese/Korean/Japanese or any second foreign language is a plus.