Front Office Manager

Bachelor’s degree/Diploma in Hospitality Manager or related field. Significant experience in a hotel environment, with a minimum of 5 years. pre-opening experience is a plus. Computer literate and excellent command in Microsoft Office, especially Excel. Excellent knowledge accounting software Opera, Material Control. Proven ability to lead, mentor, and motivate a diverse team of Ambassadeurs. Strong decision-making and problem-solving skills to handle various operational challenges effectively. Ability to create a positive and inclusive work culture that fosters teamwork and high performance. Deep understanding of luxury service standards and an unwavering commitment to exceeding guest expectations. Flexibility to respond to a range of different work situations. Thoroughness, good organisational skills, attention to detail and an excellent ability to manage priorities independently. Excellent command of English, both written and spoken, are essential. Proficiency in multiple languages, particularly languages spoken by the Maison’s international clientele, can be an advantage.