VIC Manager - Givenchy - Harrods

Profile Strong experience in retail, especially in a luxury setting. Experience leading and developing teams. Strong coaching and communication skills. Ability to create engaged, inclusive team environments. Strong selling and clienteling capabilities. Ability to build trust-based, long-term client relationships. Confident in delivering luxury service standards. Understanding of sales KPIs and individual performance drivers. Ability to translate targets into daily team actions. Results-oriented with attention to detail. Accountability, reliability, and professionalism. Emotional intelligence and self-awareness. Motivation to grow within the Maison. 7+ year experience in a retail setting, with a focus on sales and client development, preferably in a luxury setting. Foreign Languages a plus (Arabic, Russian or Mandarin).   What success looks like A motivated, engaged, and high-performing team. Consistent delivery of Givenchy's client experience standards. Strong individual and team sales performance. Loyal clients who return for relationships and service quality. A team that embodies the elegance, professionalism, and values of Givenchy. A strong clientele network for the boutique, with a loyal following of personal clients generating significant business.