In-Store (Senior) Client Development Specialist

At least 2 years of luxury retail, hospitality or private client relations experience Client-focused mindset, with high standards in demonstrating quality and excellence Good knowledge of the luxury industry’s client segmentation and trends is preferable Basic understanding of CRM concepts, best practices and data analysis preferable Passion and genuine interest in luxury, fashion and lifestyle – including the Louis Vuitton brand and story Confident in external-facing work; enjoys building strong connections with people Presentable with the ability to confidently communicate to clients and staff of all levels Detail-oriented with a curious, creative, proactive mindset Understands the value of great teamwork Fluent in English and Cantonese; proficiency in Mandarin also desirable Basic mastery of Microsoft suite and reporting tools - including Excel, Word and PowerPoint. Experience in business analytics tools (e.g. PowerBI) is a bonus