Omni Business Development Specialist

Job Purpose

Drive luxury retail omnichannel business rollout and growth. Link business needs with product development, optimize strategies with data and WeChat/WeCom expertise, and coordinate resources to deliver business results.

Key Responsibilities

• Collect and validate real business needs from store teams.
• Design omnichannel products adapted to WeChat/WeCom ecosystem.
• Lead end-to-end product development and delivery.
• Track product performance and drive iteration based on feedback.
• Analyze business performance and implement improvement plans.
• Build data framework, define KPIs and turn insights into actions.
• Coordinate cross-team and external partners for smooth execution.

Requirements

• Bachelor’s degree; retail/e-commerce/marketing preferred.
• Fluent English & Mandarin.
• 2-3 years luxury/international retail experience.
• Experience in omnichannel rollout or product development.
• Hands-on WeChat & WeCom product operation knowledge.
• Proficient in SQL, Excel, Tableau/Power BI.
• Strong coordination, problem-solving and execution.
• Proactive, results-oriented and quick learner.