Commercial Performance Project Manager

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

We are seeking a Commercial Performance Project Manager to join our Benelux & Nordics Commercial team. In this transversal role, you will be responsible for developing the analysis and interpretation of the Network and the Client insights to fuel strategies and drive data-driven decision-making across the organization. As a referent of Business performance in the market, you will collaborate with a wide array of stakeholders: HQ, European commercial team and local Marketing, Communication, Client Engagement and Commercial teams.   

KEY REPONSIBILITIES: 

BUSINESS & CLIENT PERFORMANCE

• Update and animate the weekly result performance meeting
• Provide daily sales report to management
• Master internal performance dashboard tool such as looker
• Provide all necessary data to management upon request
• Plan Sales forecast in partnership with Area Managers and coordinate with EU/HQ for accurate information transfer including notably monthly targets and budget process
• Collaborate closely with Europe to ensure perfect accuracy on client data performance
• Own data regarding Client Engagement, Client Experience, Client Performance and Business Performance by:
  • Collaborating with appropriate stakeholders
  • Understanding the meaning and nuance of each data
  • Providing row data as much as full dashboard
  • Creating ad hoc dashboards answering local priorities using Looker or Excel

In other words: You are the go-to person in terms of performance for the entire market.

COMMERCIAL CONTENT CREATION AND TEAM ORGANIZATION

• Organize 3 Retail Seminar per year, produce content and coordinate in partnership with the impacted teams
• Coordinate market strategic content for regular townhall or Top Management Market visit
• Own and produce boutique Action Plan template in coordination with Area Managers and Boutiques
• Monitor, create and animate boutique, local and European instances
• Organize 2 Wholesale Seminar per year, including Watches & Wonders and create all presentations by partner

In other words: All commercial strategic contents are coordinated by you.

EXTRA REPONSIBILITIES

• Compute monthly the commission and communicate it to finance for payment
• Upon request of Top Management, manage and deliver strategic projects such as weekly communication from boutique to office

In other words: Upon request and team bandwidth, you will be the dedicated project manager for commercial 360 projects.

PROFILE  

• Master’s degree in business administration, computer science or finance  

• 5+ years of professional experience working in marketing, communication or business performance 

• Proficiency in data visualization tools (preferably Looker and PowerBi)  

• Strong presentation skills  

• Detail oriented, with strong analytical skills 

• Strong ability to build effective working relationships with different parties 

• Strong command of both written and spoken English 

• Self-motivated, positive attitude and team player 

• Capacity to multi tasks 

• Strong will to learn and to tackle a wide variety of subjects 

• Curious and hardworking 

• Able to work both in teams and individually 

#Richemont #WeCraftTheFuture