Retail & Training Support (INTERNSHIP)

Description

Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional.

Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.

Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care.

Acqua di Parma, where timeless craft meets vibrant spirit.

Les missions

THE POSITION

Assist the Retail & Training Manager France in their mission to lead field teams to perform by delivering:

• Sell-out (sales made by distributors to consumers)
• All the excellence of Acqua di Parma's omnichannel service.

RESPONSIBILITIES

Retail:

• Monitoring and updating monthly and weekly sell-out performance tools
• Monitoring and analysis of performance and competition (results, launches, trade)
• Contribution to the creation of monthly Manager meetings
• Preparation and monitoring of POSM orders in accordance with Retail guidelines
• Assistance with the organization of Retail events and training
• Creation of purchase orders (PO) and budget monitoring for all points of sale
• Contact with temporary staffing agencies
• Management of expense reports and response to store needs
• Monitoring of POS profitability

Training:

• Translation of training materials
• Adaptation of educational content on the brand, products, and sales techniques to develop our brand awareness and retail effectiveness
• Dissemination and updating of training materials
• Organization of training schedules
• Leading training sessions (in-person or via Teams)
• Management and monitoring of Yellow You (training App) performance
• Assistance during training sessions (setup, presentations, etc.).

Operations:

• Technical management and monitoring of technical issues in stores (various POS issues: internal works, system problems, deliveries, etc.)
• Monitoring of technical requirements for new LBM and Printemps Haussmann corners
• Liaison with suppliers

Sales Support:

• Occasional support for the sales force during key periods (launches, Black Friday, Christmas, etc.)

 

Profil

YOUR PROFILE Required Experience: Luxury sensibility, customer and service-oriented, knowledge of the perfume & cosmetics universe. Skills: Excellent field relationship management. Advanced expertise in Excel and Powerpoint software. Analytical and synthetic. Good level of English. Qualities: Rigor and organizational skills. Team spirit. Autonomy in project management.