Christian Dior Couture ● New listing
Sales Associate
About the role
Description
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
As a Sales Associate, you will act as an ambassador of the Brand to provide a unique and timeless experience to our clients. You will proactively reach out to them to deliver excellent service and inspire our clients with innovative strategy in order to achieve individual targets, Boutique objectives and increase clients’ loyalty.
Les missions
► Sales/Performance
o Enthusiastic in achieving sales target given by Boutique through effective use of selling techniques, clientele and product knowledge
o Identify clients’ expectations and complete sales transactions successfully
o Advise clients across all product categories and do cross-selling for maximizing sales potential
o Build strong collaboration with the team for achieving sales & boutique’s objectives
► Client Development
o Provide excellent client experience
o Provide warm welcome and interact with every client proactively
o Develop and maintain long-term relationships with clients through consistent and professional client service
o Arrange private appointments with clients
o Provide excellent after-sale-service
o Update Be Dior on a regular basis
o Participate to the events that contribute to the overall Boutique performance
► Boutique Operation and Back of House Support
o Maintain the upkeep of selling space, visual merchandising and image of the store in highest standard
o Provide support to Back of House operations for enhancing Boutique efficiency