Credit Controller

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network, and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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our #FutureInSight with EssilorLuxottica

We’re looking for pioneers eager to explore new horizons and leave a lasting impact. We offer a world of opportunities for those ready to embrace challenges and make a real difference in people’s lives through their work. We nurture talent and creativity, empowering you to reach new heights in a dynamic and inclusive environment.

We are looking for a Credit Controller to join our Croatian entity in Novigrad.

Join us in redefining the boundaries of what’s possible!

Your role

The Credit Controller manages a portfolio of customers, ensuring effective collection, controlled credit exposure, and compliance with credit policy. The role contributes to cash flow optimization, overdue reduction, and achievement of DSO targets, operating within defined guidelines and escalating non-standard or high-risk cases.

Main responsibilities:

• Manage a portfolio of customer accounts, ensuring timely collections and minimization of overdue balances.
• Actively monitor customer aging, prioritize collection actions across overdue buckets, and escalate risks in a timely manner.
• Negotiate payment plans within approved guidelines.
• Support credit limit monitoring and order release decisions in line with Credit Policy.
• Identify and escalate high-risk accounts, disputes, and potential bad debts.
• Collaborate with Sales, Customer Service, and Finance to resolve issues impacting collections.
• Allocate incoming payments and reconcile customer accounts.
• Support the preparation of bad debt provisions and recovery actions.
• Prepare regular reports on overdue, collections, and customer exposure.
• Ensure compliance with internal controls, audit requirements, and documentation standards.
• Maintain accurate and up-to-date customer master data relevant to credit control activities.

The candidate must also have:

• Degree in Economics, Finance, or a related field (preferred).
• At least 1 year of experience in Credit Control, Accounts Receivable, or similar role.
• Strong problem-solving skills.
• Solid experience with Excel, knowledge of SAP is considered an asset.
• Effective communication and negotiation skills, with the ability to interact with customers and internal stakeholders.
• Ability to manage priorities and meet deadlines in a dynamic environment.
• Structured approach to processes and data accuracy, with respect for internal controls and procedures

What’s in it for you:

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but here is a glimpse of some of the benefits and perks you will enjoy by choosing us:

• Educational and language courses
• One – year agency contract with 3 months probation period
• Friendly work environment
• Opportunities for personal and professional development
• Be part of a continuously growing multinational company
• Work alongside supportive colleagues
• Opportunity to define and create new ideas and processes, work with international colleagues and enjoy flexible working model (3 days on-site, 2 days remote)

We are hiring for one position, office location – Novigrad. The expected start date is immediate or as agreed.

If you are interested, please apply by sending your CV and cover letter.

Recruiting process

Our recruitment process may vary. If you are selected, you will be contacted by our recruiters, who will guide you through the specific steps for your application.

We Are One: Our DEI commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.