Team Lead - Team Vision

pstrongRequisition ID: /strong930526 brstrongStore #/strong: 00T177 Southeast Eye Group Blairsville brstrongPosition:/strongFull-TimebrstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/ppSouth East Eye Group has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development./pp /ppOur Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management,  routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone./pp /ppOur Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community./ppstrongGENERAL FUNCTION /strong/ppThis role supports the practice management team, promoting and guaranteeing premium and professional eyecare experiences with every patient. This position supports establishing the practice as the premier destination for all vision needs within the community. This role assists in the achievement of the practice’s success by supporting key optical and lab processes (where applicable) and ensuring unsurpassed patient care./pp /ppstrongMAJOR DUTIES AND RESPONSIBILITIES/strong/pulliSupports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates, participating in pre-exam activities and selling products, and demonstrates superior product and process knowledge./liliConveys a commitment to providing unsurpassed patiect care to every patient, every time./liliLeads peers through difficult or complex tasks./liliAnticipates problems before they occur and explores underlying reasons for recurring problems; goes beyond symptoms to get to a root cause and strives to develop long-term solutions./liliSupports practice management team in delivering key performance indicators./liliActs as a catalyst for change within the practice, supporting company initiatives to include new technology, processes, and continued improvement./liliEnsures all Company approved safety programs are implemented and maintained./liliWorks weekends and evenings in support of the business needs (varies by location)./liliAdheres to attendance and daily time keeping requirements./liliAdheres to all company policies and procedures./liliConsistently maintains proper dress code./liliPerforms within division of responsibility as designated by the Practice Manager./liliPerforms other functions as assigned by Practice Manager or as business needs./li/ulp /ppstrong BASIC QUALIFICATIONS/strong/pulliHS diploma/GED/liliStrong customer service and retail experience; preferably in optical and patient experience/liliKnowledge of current optical theory and merchandise or ability to master in short timeframe/liliStrong communicator and listener/liliFamiliarity with technology, such as point-of-sale, patient record systems, and other software applications/liliStrong communicator and listener/li/ulp /ppstrongPREFERRED QUALIFICATIONS/strong/pulliABO certification/lili1+ year supervisory experience, preferably in an eyecare environment/liliCustomer/Patient care experience/li/ulpThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p