Stylist - Palazzo Fendi Milano

Description

FENDI is seeking a highly skilled and fashion-forward In-Store Stylist to elevate styling standards, Ready-to-Wear performance, and client experience within the boutique.

The Stylist provides expert fashion guidance and personalized styling services, combining deep product knowledge with a strong understanding of fashion trends, body types, and individual lifestyles. Acting as a styling reference in-store, the role goes beyond traditional selling by creating complete silhouettes, strengthening long-term client relationships, and inspiring a strong fashion culture within the team.

The Stylist plays a key role in driving Ready-to-Wear growth, cross-category selling, and client appointments through styling excellence, clienteling, and omnichannel services.
This role reports directly to the Store Manager, with functional guidance from the Retail Head / Zone team.

Les missions

Personal Styling & Client Experience

• Deliver one-to-one styling consultations to understand clients’ needs, preferences, and lifestyles.
• Create complete outfit and silhouette recommendations across all product categories.
• Provide expert advice on fit, color coordination, proportions, and accessorizing to maximize wardrobe versatility.
• Champion the latest FENDI wardrobe through in-store styling, client appointments, and personalized Clienteling.

 

Client Relationship Development

• Build and actively manage a personal client portfolio through exceptional service and styling expertise.
• Strengthen client loyalty through follow-up on new arrivals, collections, and tailored styling opportunities.
• Organize private styling sessions, wardrobe consultations, and dedicated appointments to deepen engagement.
• Develop and maintain a network of external stylists to expand the client base and generate incremental sales.

 

Sales & Business Performance

• Drive styling-related sales, UPT, conversion, and client appointments in line with store targets.
• Maximize Ready-to-Wear performance by promoting full-look styling in every client interaction.
• Support cross-category selling and omnichannel services, including remote selling and digital pre-orders.
• Utilize CRM tools to track client preferences, purchase history, and future styling opportunities.

 

Fashion Expertise & Styling Leadership

• Act as the in-store reference for FENDI style direction, ensuring consistent delivery of seasonal style messages.
• Translate fashion trends and collections into wearable, client-relevant styling suggestions.
• Apply strong knowledge of body types, proportions, and styling principles to deliver elevated looks.
• Create and share local styling tools and monthly style guides to support team execution and storytelling.

 

Team Development & Collaboration

• Inspire a fashion mindset within the boutique, positioning styling as a key driver of client relationships.
• Train and coach Client Advisors on styling techniques, wardrobing, and full-look selling.
• Partner with Visual Merchandising teams to ensure compelling product presentation and styling coherence.
• Support styling for store events, collection previews, window displays, and marketing initiatives.
• Provide qualitative feedback on product assortment and styling opportunities to store management.

Profil

Dynamic, client-focused stylist mindset with a strong passion for luxury fashion and client experience. Minimum 5 years of experience in luxury retail styling or equivalent roles. Proven ability to build authentic, long-term client relationships and deliver strong business results. Deep knowledge of products, collection and luxury selling, cross-selling and upselling capabilities Visual merchandising and styling standards; good knowledge of CRM systems, omnichannel tools, store operations and performance tracking Fashion-forward mindset with strong knowledge of luxury trends and Ready-to-Wear. Polished, sophisticated communication style and storytelling abilities capable to influence and inspire. Able to work autonomously, with agility in a fast-paced environment, exercise sound judgment, and collaborate effectively with teams.