Head of Hard Luxury - Dubai Mall

JOB TITLE: HEAD OF HARD LUXURY LOCATION: DUBAI MALL ORGANISATION UNIT: HERMES MIDDLE EAST LLC SCOPE OF JOB: The Head of Hard Luxury is responsible for partnering with the Store Manager to successfully run all aspects of the business in his/her departments including building sales, team management, identifying opportunities and client development via CRM and services initiatives and operations. RESPONSIBILITIES: People development and team management • Conducting interviews and participating to the recruitment of the team. • Daily supervision of the team (coaching, training, organizing morning briefs and assisting in achieving sales objectives). • Being able to assess the team members and identify talents among the team members and conduct development plan/improvement plan when needed. • Conducting monthly touch-base meetings and Annual Performance Evaluations. • Lead sales staff of his section hand in hand with the team leader and indirectly the rest of the team ...

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