Boutique Manager

Description

Our Maison is one of a kind in the world of Luxury Watchmaking. Our trademark? Breaking conventions through creativity. The Art of Fusion - reinvented, cultivated, and perfected - flows through everything we do. We challenge every code: materials, alloys, complications, tradition, and innovation alike.

True to our convictions, our partnerships are just as diverse. Sporting legends, artists, and musicians proudly stand with us, while the world’s greatest football tournaments beat to the rhythm of our chronographs.

As for you, you're driven by passion and powered by bold ideas. This playground of time invites you to awaken the Hinventor within, to explore, to think Big, and to propel your talent and ideas to new heights until you create the Bang.

Now it's your turn to make an impact, to surprise yourself, to surprise us, and to go where no one expects. Surprise the world to come.

For our boutique in Rome, we are looking for a Boutique Manager.

As a Brand Ambassador for Hublot, you will hold full responsibility for the boutique and report directly to the Sales & Marketing Manager Italy & Marketing Manager Eastern Mediterranean, who oversees the Italian market. 

Les missions

• Delivering exceptional client experience and hospitality
• Ensuring adherence to defined sales and marketing budgets
• Managing stock ordering and visual merchandising
• Leading, motivating, and developing the team; contributing to recruitment decisions
• Onboarding and training sales staff
• Setting and evaluating performance objectives for the boutique and team members
• Overseeing all administrative aspects of the boutique
• Managing staff schedules and holiday planning
• Ensuring optimal boutique infrastructure and operations
• Collaborating closely with After-Sales, Sales, and Marketing teams
• Maintaining regular communication with senior management, including monthly performance analysis and reporting
• Preparing client insights and competitor analyses
• Organizing local events from planning through execution and follow-up
• Increasing Hublot’s brand visibility, including developing marketing initiatives in collaboration with the Sales & Marketing Manager

Profil

Commercial background with relevant further education; proven experience in a managerial role within luxury retail, or extensive experience working with a demanding clientele (e.g. in high-end hospitality) Strong entrepreneurial spirit Experience with international clientele is an advantage Fluent in Italian and English (written and spoken); additional language skills (e.g. French) are a plus Proven experience in team leadership Strong flexibility, commitment, and organizational skills High resilience and excellent interpersonal abilities Strong affinity for luxury products and a keen sense for premium presentation standards