Sales Associate - Beverly Hills

Les missions

As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.

ESSENTIAL JOB FUNCTIONS

 

- Professionally handling and advising customers of products and services resulting in the achievement of store sales targets

- Merchandising displays and ensuring high standards are maintained within the store

- Provide high quality service to customers face-to- face and over the telephone

- Completing sale documentation and efficient use of internal till and stock systems

- Altering and fitting customers watches

- Maintain high level of product and brand knowledge

- Attend and contribute to brand events

- Build client relationships and develop client book

- Capturing clients and potential client’s information and complete CRM database

- Supporting in Instagram posting of the boutique when needed by creating content

- Support in open and closing procedure of the boutique

- Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction

Profil

Profile: - 3+ years retail experience with the majority of time spent in luxury - Previous experience in Watch industry desired - Proactive, independent and team spirit - Highly professional manner and customer service skills - Ability to develop extensive brand and product knowledge - Able to meet sales targets and to work effectively within a team