Client Advisor Intern, LOEWE Casa Madrid

Description

Being part of LOEWE offers you the opportunity to learn every day in a dynamic environment, working alongside passionate professionals in fashion, craftsmanship, and culture.

As a Client Advisor Intern, you will support the delivery of a refined client experience while immersing yourself in the day-to-day operations of a luxury boutique and developing key retail and clienteling skills.

Les missions

Your role will be:

• Supporting the client experience by contributing to the creation of memorable and personalized interactions.
• Assisting in building client relationships and supporting CRM activities (follow-up, communication, and clienteling).
• Supporting product presentation through storytelling and a strong understanding of the collections.
• Welcoming and greeting clients as the first point of contact: identifying needs and directing them to the appropriate Client Advisor.
• Assisting with order preparation, packaging, and gifting.
• Working collaboratively as part of the team and contributing to daily store operations.
• Supporting Visual Merchandising in line with LOEWE standards.
• Assisting in the organization and execution of in-store events.
• Supporting inventory management and other back-of-house operational tasks.
• Contributing to the achievement of individual and store objectives.
• Adhering to company policies and standards, including professional image and conduct.

Profil

What is important for the role: Strong interest in developing a career in luxury retail. Passion for Fashion, Art, and Culture. Proactive, open-minded attitude with willingness to learn. Good communication skills and customer-oriented mindset. Team player with adaptability in a fast-paced environment. Attention to detail and commercial awareness. Fluent in English and Spanish; additional languages are a plus.

Informations complémentaires

What we offer:

• A 3 month internship program.
• Mentorship and learning opportunities with experienced professionals.
• A collaborative, supportive and informal work environment.
• Working days: Monday to Sunday, 2 days off.
• Study support, with a value of 800-900€ gross per month.
• Daily lunch allowance.

Perspectives d'évolution

What we offer:

• A 3 month internship program.
• Mentorship and learning opportunities with experienced professionals.
• A collaborative, supportive and informal work environment.
• Working days: Monday to Sunday, 2 days off.
• Study support, with a value of 800-900€ gross per month.
• Daily lunch allowance.