HOST ATHENS - SUMMER SEASON

Description

As a Hostess/Host, you will be an ambassador of the Brand, ensuring that every client is treated according to the Louis Vuitton promise. You will welcome our clients in a smiley and warm manner and make sure you provide them with the help they need : provide beverage service to customers in the waiting line and in the shop, create a first contact with them and encourage small talks to discover their needs, guide them through the products catalog while waiting to be attended by a Client Advisor. You will support the store team with various tasks in store depending on the traffic.
 
This is an opportunity for those who thrive in a fast-paced environment, seeking to discover the luxury Retail environment with an international clientele & the Louis Vuitton culture 

Les missions

Duties & Responsibilities

• Responsible for client experiences from pre-arrival to post-appointment, including but not limited to scheduling and preparing for client appointments and requests
• Greet incoming and departing clients with a genuine smile and eye contact
• Provide accurate directions in leading the client in the area of interest
• Address clients' queries and concern according to the brand standards
• Communicate the clients’ needs to the relevant department
• Notify the team about the arrival of regular clients / appointments
• Maintain a neat, organized “front-of-house” environment
• Maintain a professional appearance in accordance with the standards of the company

Profil

Customer service drive with excellent communication and active listening skills. Must be fluent in English and Greek, other languages are a plus. Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion. Adaptable and a fast learner with client centric mentality. Possess a professional attitude with a mindset of curiosity and empathy. Prior work experience in retail, hospitality, aviation or service-related industry would be a plus. Must be able to work retail shift hours including weekends & public holiday.

Informations complémentaires

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.

Perspectives d'évolution

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.