Retail & Merchandising Operations, Assistant Manager

Description

Work in close partnership with all key stakeholders in the follow-through and execution of all retail operations strategies and merchandising initiatives, to achieve operational excellence and commercial targets, including sell-through and stock level targets. Support delivery of excellence in retail basics through insights and active engagement in change management and process improvements.

Les missions

Retail Operations & Projects

• Execute implementation of operational policies, SOPs, internal controls, and practices and ensure communication of all initiatives to the store teams
• Conduct regular store visits to ensure adherence and consistency in operational standards and internal control compliance
• Partner with country leadership team in identifying areas of opportunities for retail and collaborate with cross-functional teams to implement and monitor retail solutions, including client experience initiatives
• Stay up-to-date with industry trends and best practices, incorporating new ideas and approaches as appropriate to drive continuous improvement in retail operations

Merchandising Coordination

• Provide market insights to country leadership team and zone merchandising to support development of 360 plans
• Monitor stock level especially for new launches and actively work with zone merchandising to maximize launch impact
• Maintain close communication with stores on feedback on all launches and needs, and act as the bridge on ground-level execution between store leadership and zone merchandising
• Coordinate with zone merchandising and supply chain on stock for all launches, new store openings, retail animations, and client events
• Work closely with in-store visual merchandising to execute launch plan

Analysis and Reporting

• Collect and analyze data related to sales, inventory and other relevant metrics
• Develop and maintain regular performance reports, dashboards, and presentations to communicate insights and trends to key stakeholders
• Provide ad hoc analysis and reports

Profil

Minimum 5 years’ relevant experience in Retail / Luxury industry High proficiency in MS office application, particularly in Excel and PowerPoint Attention to details with excellent analytical and communication skills Good team player with excellent interpersonal skills, able to interact with staff and management Possess good command of written and spoken English Prioritize workload, manage multiple projects, meet deadlines for various ad hoc tasks and able to work in fast-paced working environment Strong sense of responsibility, stable, self-motivated, highly result-oriented, and Able to problem-solve with positive working attitude