Senior Manager, E-Commerce
About the role
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
—
Reporting to : E-Commerce Director
Department : E-Commerce
Direct Reports : 3-4 Members
Key Collaborators : Digital Marketing, Owned Site Operations
About The Role:
This role is responsible for driving sales planning, inventory management, pricing strategy, and sales action planning across Michael Kors' e-commerce business in Japan. You will manage sales, inventory, and gross margin across multiple channels — including owned EC, Outlet, and EC malls — while collaborating closely with MD, Retail, BP&A, Digital Marketing, and Logistics to maximize sales and improve inventory efficiency. We welcome candidates with direct e-commerce experience, as well as those from retail, apparel, fashion, or consumer goods backgrounds in sales management, inventory management, MD Planning, business planning, FP&A, or Demand Planning.
What You’ll Do:
1. Sales Planning & Forecast / Action Planning
- Create and manage weekly and monthly sales forecasts across EC channels
- Propose focus categories and key products based on sales and inventory performance
- Report on sales status and action plans to BP&A (Business Planning & Analysis)
- Collaborating with Digital Marketing on email, app, advertising, and site exposure strategies
2. Inventory Planning & Management
Develop seasonal EC sales plans and inventory plans
Arrange inventory based on inventory plans
Determine product launch timing for owned EC and EC malls
Manage EC inventory sell-through
Build and improve inventory accuracy processes
3. Pricing & Margin Management
Develop and execute OFF rate and pricing strategies to drive sell-through and sales targets
Design and implement pricing strategies to maximize AUR and GM
Execute inventory optimization in collaboration with BP&A, MD, and Retail
Ensure price consistency across stores, EC, and malls
4. Cross-Functional Collaboration
Partner with MD, Retail, BP&A, Finance, Digital Marketing, and Logistics
Manage internal alignment on product, inventory, pricing, and sales outlook
Create meeting materials, analysis reports, and ad-hoc reporting as needed
Lead cross-functional projects to drive EC sales performance
5. Reporting & Process Standardization
Operate and maintain dashboards visualizing sales, inventory, margin, and markdown
Standardize weekly forecast, inventory risk, and sales analysis reporting
Reduce ad-hoc decision-making and build reproducible team processes
What You’ll Bring:
We’re looking for someone with the following experience and skills — but these aren’t set in stone. If you bring something extra to the table, we’d love to hear from you!
Experience in sales management, inventory management, or business management in retail, apparel, fashion, FMCG, or e-commerce
Experience in MD, Merchandising Planning, Allocation, Demand Planning, Sales Planning, FP&A, or Business Planning
Experience in sales, inventory, and gross margin analysis using Excel or similar tools
Experience collaborating across multiple departments to identify issues and propose solutions based on data
Ability to assess challenges in sales planning from the perspective of inventory, pricing, and product assortment
We’d Love to See:
Experience in e-commerce, EC malls, or owned site operations
Experience managing sales and inventory for Outlet, Sale, or Markdown products
Experience in apparel, bags, accessories, or luxury goods
Cross-functional experience with MD, Retail, Finance, or Marketing
Experience with pricing and markdown strategies using AUR, GM, COGS, and OFF rate
Experience with BI tools, dashboards, or reporting tools
Business-level English proficiency
You Would Be Ideal:
Goes beyond numbers to understand why products are selling or not selling
Connects product, inventory, pricing, and sales into a coherent view
Moves forward with hypotheses even when data is imperfect
Translates strategy into realistic actions while engaging cross-functional partners
Balances hands-on execution with process building and standardization
Thinks beyond EC to consider store operations and company-wide inventory strategy
Why Join Us:
Contribute to sales and inventory strategies across EC, stores, and malls
Gain broad exposure to sales forecasting, inventory management, pricing strategy, and margin management
Drive business outcomes in collaboration with MD, Retail, BP&A, and Digital Marketing
Play a key role in building operational processes during an exciting growth phase
Go beyond EC operations to shape business planning, inventory strategy, and pricing strategy
—
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
—
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.