Customer Service - 6 months Internship - Nordics

Description

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

 

Your Impact:

Within the Nordic Organization and reporting to the Nordics Customer Service Manager, you will be placed in a vantage point in the organization and have a chance to actively work together with all the departments of Parfums Christian Dior Nordics. As such, you will thus gain an insight into how the luxury goods business operates in the Nordics working with the company’s external and internal clients across the different markets.

This internship will be based on Copenhagen, Denmark

Start Date: Beginning of August 2026

Les missions

Your main responsibilities will be:

• Management of various order types, including:
• Weekly sales orders
• Tester and POSM orders
• Internal orders
• Returns
• Item master data handling & assortment-related tasks
• Claims handling
• General delivery flow oversight
• Other ad hoc tasks as required

* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profil

Soft skills that align with our values: Create Passionately Initiative Resilience Lead with Audacity Assertive & Proactive Entrepreneurial Craft Together with Joy Teamwork & Collaboration Communication & Interpersonal skills Cultivate Triumphant Inclusivity Integrity Empathy Excel for Ultimate Luxury: Attention to detail Numeracy/Analytical Commit & Act to re-enchant the world: Adaptability Problem Solving

Informations complémentaires

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).

Perspectives d'évolution

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).

Étapes du recrutement

RECRUITMENT STEPS 

Submit your application via our website. A recruiter will review your application. If your profile aligns with the requirements defined by our Hiring Team, you will be contacted for an initial HR interview. Subsequently, you will have subsequent in interview with the Hiring Manager.

* The process outlined above is subject to change based on the company's evolving business needs.