Richemont RICHEMONT
Sales Operations Associate
About the role
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Sales Operations Associate (BTQ Maison Chengdam)YOUR MISSION:
The Sales Operations Associate supports the efficient execution of boutique sales operations, ensuring smooth day-to-day store functioning, while also providing dedicated assistance to the High Jewelry (HJ) Sales Manager. This role contributes to operational excellence and enhances the overall client experience through proactive and detail-oriented support.
HOW WILL YOU MAKE AN IMPACT?
Support boutique operations, including administrative tasks, stock coordination, and back-office activities to ensure seamless store functioning
Assist the High Jewelry Sales Manager in preparing and handling document work and support
Handle sales-related administrative processes such as documentation, inventory tracking, and coordination of high-value transactions
Manage operational tasks including cash handling support, logistics coordination, and store maintenance follow-ups
Ensure accuracy and compliance in all operational and sales support activities in line with Maison guidelines
Act as a reliable team support, demonstrating agility, discretion, and a proactive approach in a fast-paced luxury retail environment
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred
5–10 years of experience in boutique operations or retail operations within the luxury industry
Strong understanding of store operations and high-end client service standards
Highly organized with strong attention to detail and ability to manage multiple tasks simultaneously
Proactive, supportive, and hands-on attitude with a strong sense of ownership
High level of professionalism, discretion, and interpersonal skills
Ability to work closely with senior stakeholders and support high-value client engagements
Fluent in Korean; basic English communication skills preferred
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