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Sephora

HR Manager, Retail BP

Brand Sephora
Contract Permanent
Category Human Resources
Mode 现场办公
City 上海
Country China
Published 17/02/2026
Last seen 22/05/2026

Description

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

 

Responsibilities:

  • Work with functional leaders to review organization, people planning and deployment to ensure business strategy.
  • Drive employees’ life cycle from onboarding, transfer, promotion and exit.
  • Initiate annual goal setting, performance review, career development and merit increase to ensure the operational excellence for company procedure, tools and skills landed in functions.
  • Support functional leaders to handle employees’ performance/ compliance issues, ensuring the cases to be solved legally and efficiently and foresee the possible crisis and provide daily coaching for managers/ leaders.
  • Support functional leaders to build up succession plan and leadership pipeline, and drive the talent discussion/ review agenda, provide appropriate development solutions to retain critical talents.
  • Partners with TA team for headcount control and recruitment.
  • Partners with SSC team for daily operational process.
  • Work with Retail Workforce Planning team on topics like HC budget & management, PT deployment, and rostering.
  • Involved in Retail HR KPI setting and responsible for related data tracking and analysis, e.g. HC fulfillment rate, labor productivity, attrition rate etc. on a monthly basis.
  • Partners with SU team for retail development programs, e.g. OMT, leadership training programs, etc.
  • Lead or participate in other HR projects, e.g. Super 7, procedure/tools optimization, etc.

 

Qualification:

  • At least 5 years above HR work experience in MNCs with at least 3-year overall HR expertise, consumer or retail industry is a plus.
  • Familiar with major HR functions: recruiting, C&B, staffing, talent management etc.
  • Good interpersonal and communication skills in Chinese and English.
  • Able to work under pressure and into details.

 

Here, you will find:

  • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
  • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
  • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

 

Join us and belong to something beautiful.