Senior Manager, Corporate Communications

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At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.  Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Senior Manager, Corporate Communications Reporting to the Regional Managing Director Southeast Asia and Oceania, we are looking for a Senior Manager, Corporate Communications to lead the regional corporate communication function across SEA & ANZ. You will lead and drive the regional communication strategy across all markets, partnering directly with regional leadership teams, Global communications teams, and General Managers to align business direction, leadership messaging, and organizational culture during a period of transformation.  You will shine here if you enjoy…Strategic Narrative and LeadershipLeading the articulation and rollout of Sephora’s Ambition and Purpose, translating leadership vision into a cohesive internal narrative that unifies a multi-market, retail organizationPositioning Sephora’s ecosystem as the most inspiring beauty destination in the region Multi-Platform Communications EcosystemArchitecting and scaling a multi-platform internal and external communications ecosystemLeading the creation and distribution of regular updates on company priorities, achievements, and regional developmentsDeveloping, leading, and rolling out high-impact content pillars that elevate Sephora’s retail leadership visibility externally, showcasing excellence, and strengthening Sephora's positioning within the regionEnsuring consistency and effectiveness of messaging across all communication channels, aligning with the company’s regional and global goals Regional Communication and Employee EngagementBuilding and maintaining Sephora SEAO’s internal voice through a structured, leadership and community-led narrative platform at the regional and country levelsChampioning employee engagement through innovative and inspiring communication initiatives across SEA and OceaniaCollaborating with HR in supporting the planning, execution, and oversight of all regional employee communication projects (townhalls, webinars, video, intranet, social media, email, etc.) ensuring high-quality outputs and budget adherenceBridging communication gaps across functions (Finance, Tech, Marketing, Retail, Digital), translating complex business priorities into clear, consistent messaging Community Impact and CSR LeadershipDriving awareness of Sephora’s global sustainability agenda under the Green Heart UmbrellaLeading and adapting global CSR programs (e.g., "Classes for Confidence") for effective implementation in the region, in line with Sephora’s Global Red Heart RoadmapIdentifying and developing new community impact initiatives tailored to Sephora’s regional strengths and inspiring regional business leaders to integrate purpose-driven initiatives into local operationsDriving employee volunteerism and giving opportunities throughout the region Corporate Crisis and Reputation ManagementProactively managing and enhancing the company’s reputation and corporate image across SEA and OceaniaLeading the development of responses for public relations issues, media inquiries, and crisis communications within the regionGuiding and mentoring market teams on local corporate communication initiatives and directly handle high-stakes and crisis communication when needed Monitoring, Reporting and OptimizationEstablishing and monitoring key performance indicators (KPIs) for all communication activities and monitoring relevant media activity pertaining to our corporate imageProviding regular, data-driven reports on communication impact and effectiveness to the regional leadership team and other senior stakeholders We would love to hear from you if you are/have…At least 10 years of senior corporate communications experienceStrong experience across corporate communication, crisis, and reputation managementInspirational and innovative corporate communications leadershipKnowledge of the SEAO corporate media landscape with a strong network already in placeStrong communication and influencing skills, with a passion for peopleA strong collaborator known to drive results in a fast-paced and dynamic environmentAbility to build a high-energy team culture is trend-led and trend-focusedExperience operating in a complex matric organization Here, you will find:Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference  It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.  Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.