Store Manager- Mid Valley Mega Mall KL
About the role
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
- Build a loyal portfolio of existing and new customers
- Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
- Exceed personal and team service and sales targets
- Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success.
About you
You are an experience Store Manager, and you have:
- Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
- Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trust relationships with customers, teams and stakeholders
- English skills
What we offer
You can expect a range of benefits, including:
- Swarovski products discounts
- Employee Assistance Program
- Volunteering leave
- Learning and development programs
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.