Client Advisor

Description

CLIENT ADVISOR

Join TAG Heuer, where heritage meets innovation. Since 1860, TAG Heuer has fused Swiss avant-garde watchmaking with the high stakes of sport. Passion, bold design, and technical mastery bring our craftsmanship to life. Here, your ambition is supported by tailored learning opportunities, a stimulating and inclusive culture, and the resources you need to win—every day. Together, we shape the future of watchmaking and take on new challenges. Are you ready to make a difference with us?

 

YOUR MISSION

As a Senior/Client Advisor, you will play a key role in achieving and exceeding sales targets as assigned, cultivating and maintaining a loyal customer base and assisting with daily boutique operations. Based at the TAG Heuer retail boutique, you will thrive in a stimulating environment where innovation and excellence go hand in hand with team spirit and creativity. You will report to the Boutique Manager.

Les missions

JOB RESPONSIBILITIES

• Inventory management and maintaining good housekeeping condition in the boutique, including visual merchandising
• Provide excellent customer service by sharing product knowledge with customers and following up closely with customers on after sales service matters
• Take ownership on the monitoring of after sales service and support in-store marketing events
• Act as a brand ambassador and uphold the brand image for TAG Heuer

Profil

PROFILE 2 years of experience in (luxury) retail industry Experience in Watches industry is a plus Fluent in English (both written and spoken) with strong interpersonal skills Sales and results oriented Good team player Strong in customer service As part of the LVMH LIFE360 program aimed at reducing LVMH’s ecological impact, which includes a Green IT vertical, candidates should demonstrate a keen interest in environmental issues related to Green IT and be eager to be trained and to implement associated best practices.