LensCrafters - Lead Lab Tech (Urgent Care)

pstrongRequisition ID: /strong929851 brstrongStore #/strong: 000505 LensCrafters brstrongPosition:/strongFull-TimebrstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. brEverything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. /ppAt LensCrafters, we want every person who enters our doors to feel our passion for care. And thats why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. /ppLensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. a href=https://www.linkedin.com/company/essilorluxottica/posts/?feedView=allDiscover more by following us on LinkedIn!/abr /ppstrongGENERAL FUNCTION /strong/ppemThe position creates exceptional value in the lives of customers amp; patients by delivering to the Brand experience through execution of the brand value proposition. Ensures customers amp; patients are always happy and satisfied with purchase. Role assists in the achievement of store success by managing key optical and lab processes amp; systems to exceptional results./em/pp /ppstrongMAJOR DUTIES AND RESPONSIBILITIES/strong/ppstronguWhile working in Lab/u/strong/pulliCustom fit glasses and precisely places prescription in lenses./liliWork with associates to strengthen their knowledge and skill for foundational product amp; store processes related to lens and lab technology./liliEdge amp; mount only when needed and within company guidelines./liliEnsure finished eyewear meets optical standards and customer requirements./liliRoutinely conduct eyewear inspections with excellence./liliComplete and file store amp; lab paperwork thoroughly and accurately in a timely manner; work with associates to be trained amp; skilled in doing the same./liliEnsure approved safety programs are implemented amp; maintained consistently per standards./liliCreate a safe working environment for all; demonstrate safe work practices./liliResponsible for basic operation, cleaning amp; ongoing maintenance of lab tools amp; systems./li/ulpstronguWhile working in Retail/u/strong/pulliGreet all customers with a warm welcome; show urgency in providing service to customers amp; satisfying their needs; attract new customers./li/ululliExplore the needs amp; priorities of customers amp; link to store offerings, including eye exam./liliConvey a commitment to providing unsurpassed customer service to all customers and patients with every visit./liliAssist customers in selecting frames amp; lenses that are best suited for them; suggest improvements amp; recommend solutions./liliAnticipate problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems./liliPerform work accurately amp; thoroughly as required. Demonstrates superior product knowledge./liliTake initiative to keep displays and inventory clean, attractive amp; organized in store/office; secure all company assets under one’s control./liliServe as a responsible alternate store key holder./li/ulp /ppstrongBASIC QUALIFICATIONS/strong/pulliHS diploma/GED/lili1+ year experience/liliStrong optical amp; retail experience/liliKnowledge of current optical theory amp; merchandise/liliStrong communicator amp; listener/liliStrong inter-personal skills/liliStrong basic math skills/liliSales skills/liliProblem solving ability/liliFamiliarity with cash register, computers amp; calculators/liliAbility to train others/liliEdging amp; mounting experience/liliBasic optics knowledge amp; optical measurement experience/li/ulp /ppstrongPREFERRED QUALIFICATIONS/strong/pulliState licensure (if applicable) amp;/or ABO Certification in non-licensed states/liliEyewear Inspection Program Modules 1-6/liliQuality Manufacturing Program Certified/liliOptical machinery/instruments experience/liliCustomer service experience/liliAccuFit Digital Measurement System certification/liliKnowledge of current store merchandise amp; lens options/li/ulpPay Range: 23.79  - 35.55 /ppThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p