E-Commerce Associate

Description

As E-Commerce Associate, you will be part of WW E-commerce team, supporting the daily operational management of the website across markets.

You will work closely with the E-commerce teams, ensuring accurate online catalogue settings, product presentation, sales and stock monitoring, and smooth execution of operational activities across markets.

The position is based in Rome.

Les missions

• Act as a key operational player within the WW E-commerce team, ensuring the flawless execution of product go-lives and day-to-day platform readiness across markets.
• Maintain and update key operational documents, trackers and shared files, ensuring the team has access to clear, accurate and up-to-date information.
• Support the execution of recurring operational tasks aimed at guaranteeing website excellence, through constant and detailed checks on product visibility, settings, content and online presentation.
• Act as first-level support for troubleshooting and checks on online products, including settings, images, descriptions, categorization and product visibility, supporting regional teams.
• Support the effective execution of product launches, collection drops and commercial activations, working closely with zones, E-merchandising and Site Management teams to ensure successful go-lives
• Support sales and stock monitoring activities, contributing to weekly and monthly dashboards, recurring business updates and ad-hoc analysis
• Conduct regular competitor benchmarks on product presentation, category experience, online assortment and commercial activations
• Monitor online catalogue consistency across markets, identifying potential issues and coordinating with the relevant teams to ensure timely resolution

Profil

1+ years of experience, ideally on E-commerce, Digital or Retail position within Fashion & Luxury industry Degree in Economics, Business Administration, Marketing or related fields Strong interest in E-commerce, online client experience and Fashion & Luxury industry Proactive, hands-on and willing to work directly on operational systems and tools Strong organization skills and prioritization capacity combined with analytical skills E-commerce platform (e.g. Salesforce) understanding, technical skills related to website functions (e.g. HTML) would be a plus Analytics and Microsoft Office, Salesforce and PBI would be a plus Fluency in English is mandatory