CCS Assistant Manager – Repair Workshop

Les missions

Technical & Quality Leadership

• Lead and supervise CCS technicians to ensure high-quality repairs in line with LV standards
• Provide technical guidance and support complex repair cases

Operations & Standards

• Ensure consistent application of repair workflows and 5S standards in workshop areas
• Monitor productivity, workflow, and operational efficiency

Team Management

• Plan and allocate technician workload and manage team performance and development
• Support onboarding and skill development of technicians and apprentices

Coordination

• Collaborate with CCS functions, Repair Coordinator, and Central teams
• Provide technical input on repair feasibility and timelines

Profil

Experience Proven team leadership or people management experience (required) Leadership experience in operations environments such as logistics, production, repair/service, after-sales, or customer service Experience as a senior technician or in technical leadership within repair or leather craftsmanship is a plus Skills Strong people management and team leadership capability Fluent English communication skills Ability to plan, prioritize, and coordinate team workload Understanding of quality standards and operational processes Experience in process improvement or operational efficiency initiatives preferred Workshop organization and 5S knowledge preferred Personality Strong sense of ownership and quality mindset Hands-on leadership and coaching orientation Structured, disciplined, and solution-oriented approach Collaborative and communicative Strong willingness to learn repair skills and craftsmanship (savoir-faire) Ability to follow guidelines and quality standards with discipline Bright, positive attitude with good communication skills Team-oriented and able to contribute to a positive team environment Responsible and conscientious work ethic