Digital Retail & E-Commerce Intern

Description

As the Digital Retail & E-Commerce Intern you will act as a key point of contact, partnering closely with our Client Services team based in Brussels, as well as the local Client Development, Retail and Supply Chain teams. In addition, you will have frequent interaction with the Digital teams in Paris, building relationships and leveraging tools. You will work alongside the Digital Retail & E-Commerce Manager to support in the day to day trading of the Louis Vuitton UK website. Excellent written and verbal communications skills are a must for this role, as well as an entrepreneurial and innovative spirit and mindset.

Les missions

• Take ownership of initiating store page updates and general maintenance – including opening hours, store offer and special mentions
• Ensure the website homepage is frequently updated, taking into consideration new launches & local product pushes.
• Ownership of Email Marketing set up and sending for the market. Feeding into strategy for targeting & segmenting, ensuring optimised performance.
• Localising the copy for articles and editorial content on the website using Digital Asset Management Software
• Assist in weekly, monthly & quarterly trade reviews & analysis, as well as assisting in future trade planning
• Assist in local Digital activities and initiatives as required
• Collaborating with Client Service in Brussels on all CRM gifting initiatives
• Support the testing and development roadmap, carrying out UAT tests and partnering with the Digital Retail & E-Commerce Coordinator
• Act as a general first line support to the Digital Retail & E-Commerce team as well as to the stores
• Complete various administrative tasks daily, ensuring that all work is completed to a high standard

Profil

Strong analytical skills with a keen interest in gaining insights into various digital marketing strategies A curious mindset, with the ability to think outside the box An innovative individual, someone who can bring solutions and challenge ideas Organisational skills are key, as well as the ability to prioritise multiple tasks in an ever evolving work environment Strong Excel skills and previous administration skills are key Excellent interpersonal skills with the ability to establish professional working relationships with both internal & external contacts Exceptionally strong written and verbal communication skills are essential