Client Advsior - Boston, MA

Description

Role: Client Advisor

Reporting to: Assistant Store Manager or Store Director

Position Overview

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Job responsibilities

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements

Boutique Operations

• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures to ensure daily readiness.
• Assist with special projects, high-profile client requests, and operational needs.

 

Profil

Your Profile Proven success in luxury retail, with a strong record of meeting and exceeding sales targets. Expertise in engaging high-net-worth clients and executing sophisticated sales interactions. Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage. Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele. Proactive, self-motivated, and results-driven, with an entrepreneurial spirit. Tech-savvy, proficient in CRM software and digital clienteling tools. Multilingual skills are a plus for catering to an international clientele passionate about luxury craftsmanship and brand storytelling. Self-motivated, results-driven, and proactive. Tech-savvy, with CRM and digital clienteling proficiency. Being Multilingual is a plus when serving a global clientele.

Informations complémentaires

Additional information

What We Offer

• BVLGARI offers a competitive compensation package that includes:
• Base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

Pay Transparency: This position offers an hourly range of $26.00 $28.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.

Perspectives d'évolution

Additional information

What We Offer

• BVLGARI offers a competitive compensation package that includes:
• Base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

Pay Transparency: This position offers an hourly range of $26.00 $28.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.