Marc Jacobs (北京斯普瑞斯奥莱) - ASM 副店带店

Description

Position: Assistant Store Manager

Maison: Marc Jacobs

Location: Beijing Surprise Outlet

Responsibilities

• Sales & Performance Management:

o Drive store sales and achieve KPIs through strong execution.

o Monitor performance metrics and implement strategies to meet targets.

• Team Leadership & Development:

o Manage full staff lifecycle: hiring, training, scheduling, and performance evaluation.

o Motivate the team, foster a positive work environment, and resolve internal conflicts effectively.

• Operations & Inventory Control:

o Ensure smooth daily store operations.

o Maintain accurate stock levels and manage inventory integrity.

• Customer Experience & Visual Merchandising:

o Uphold brand standards for store layout, visual displays, and cleanliness.

o Resolve customer complaints promptly to ensure a premium shopping experience.

• Stakeholder Management:

o Build and maintain strong relationships with mall management/landlords to secure additional operational support and resources.

Requirements

• Experience: Minimum 2 years of experience as an ASM or Store Manager.

• Microsoft Skill: Familiar with Excel and data analytics.

• Core Philosophy: Attitude and mindset are prioritized over specific brand background. We value potential and cultural fit above all.

• Execution-Oriented: Proven ability to translate strategy into action.

• People Leader: Strong interpersonal skills to lead, motivate, and develop a diverse team.

• Proactive Mindset: Self-driven, adaptable, and focused on solutions rather than just problems.

• Brand Ambassador: Deep understanding of luxury service standards and visual aesthetics.