Private Client Manager, Northeast

Description

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

The Private Client Manager, Northeast is responsible for building and leveraging relationships within the U.S connoisseur community to drive recruitment of High-Net-Worth Individuals and maximize scalable sales opportunities. The PCM, will establish direct connections with target high end W&S; consumers to drive brand awareness, loyalty, and depletions across the MHUSA portfolio, with a focus on Hennessy. This role will also develop and execute strategies and consumer experiences to increase Uber pieces sales.

Office/Location: Remote in NY, in market based on business needs.

Compensation: $110,000-$137,000/ annually + bonus

Les missions

Client Recruitment

• Leverage existing relationships within the U.S. W&S; community to build an extensive network of HNWI consumers and convert those relationships to depletions.
• Continually develop and implement strategies to identify and secure target groups and individual high potential clients.
• Seek strategic partnerships and other collaborative business opportunities to maximize brand exposure and leverage resources.
• Communicate strategies, priorities, and activities to key stakeholders, including Brand and Private Client teams to ensure ongoing alignment with brand and business strategies.
• Partner with Business Intelligence to monitor and synthesize HNWI market intelligence to identify and drive recruitment strategies through data-driven decision making.
• Generate $1 million in sales revenue across the assigned portfolio through strategic account management, customer acquisition, and business development activities.
• Recruit and onboard 30–50 new VICs within the portfolio to expand market presence, increase distribution, and support long-term sales growth.

Brand Experiences and Activations

• Cultivate individual relationships with high potential clients to build MHUSA brand loyalty and drive repeat purchasing.
• Collaborate with Brand teams to strategize and develop unique and impactful luxury consumer experiences that maximize sales opportunities and conversions.
• Plan and execute seamless client-facing events and experiences, in alignment with Maison guidelines and luxury brand image.
• Curate & host unique, elevated experiences to engage VICs in the world of high-end spirits (ex: Hennessy Paradis)
• Collaborate with Brand Education to plan and execute tailored experiences and learning opportunities for key HNWI clients.
• Recruit & engage new high UHNW clients
• Represent the MHUSA brands to the highest level of luxury standards to generate goodwill and aspiration among HNWI clients, event VIPs, media, business partners, etc.
• Provide exceptional client service experiences in all situations.
• Identify & activate within important cultural moments that make our clients dream

Sales Management

• Partner with Finance, Sales, and Private Client leaders to establish sales and depletion KPIs within the consumer channel.
• Plan and appropriately leverage sales and depletion opportunities to ensure the consistent achievement of financial targets.
• Collaborate with relevant stakeholders to appropriately allocate and manage the use of A&P; budgets.
• Monitor and analyze spending trends among HNWI spirits consumers and apply findings to future planning.
• Ensure that client and sales records are captured in the company’s CRM database to maximize potential future opportunities.
• Monitor and manage U.S. allocations activities, communicating specific client needs related to launches, innovations, rarities, etc. to ensure appropriate and timely availability of product.
• Monitor relevant business activity, create reports and presentations, and provide feedback to key stakeholders concerning brand positioning, competitive activities, and market trends in the context of the HNWI community.

Other

• Maintain a flexible and adaptable mindset by continually evaluating, revising, and responding with agility to meet rapidly evolving business needs, and perform other functions and duties as assigned.

Profil

Education Bachelor’s Degree required Professional Experience 7+ years of luxury sales experience, combining marketing and brand management. Existing network or relationships within the U.S. HNWI consumer market Practical / Technical Skills Extensive technical knowledge of high-end W&S; ingredients, distilling, and competitors Understanding of HNWI marketing strategies and practices. Well-developed commercial acumen and analytical skills. Highly refined communication, negotiation, and influencing skills. Diplomacy and humility to successfully function in a service capacity for high-profile, HNWI. Relatability to interact and sell to HNWI with confidence. Experience in luxury goods ex: watches, fine jewelry (high end spirits preferred) Multi-lingual, fluent in Mandarin preferred   This role requires frequent driving to support account visits, transport POSM, and meet essential business needs. Driving is an essential function of the position. A valid driver’s license and an acceptable driving record are required. Eligibility for a company vehicle is subject to a satisfactory driving record and completion of the Company’s approval process. Ability to lift up to 20lbs.

Informations complémentaires

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

 

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Perspectives d'évolution

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

 

#LI-HYBRID