Sales Associate

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION:

As an Ambassador of the Maison, you will ensure a unique client experience before, during and after a sale. You will achieve sales targets and proactively develop your client portfolio. You will also participate to the daily boutique operations.

HOW WILL YOU MAKE AN IMPACT?

Sales Achievements

• Ensures a unique and exceptional client experience during a sale

• Perfectly masters the steps of a sale (welcome,

• discover and understand, convince, close and

• develop)

• Adapts according to clients’ needs and motivations

• Strives to always improve and surprise the clients

• Deals with ease during negotiations and objections

• Transmits the passion and values of the Maison

• Acts as the privileged contact for the client(s) in case of Care Service

• Meets individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivates strong client relationships and develops

• client loyalty

• Efficiently develops the client portfolio

• Executes targeted CRM actions

• Participates to client events

Daily Boutique Operations

• Respects all group, Maison and boutique policies

• and procedures

• Participates to inventories

• Participates to the set up and breakdowns at

• opening and closing of the boutique

• Participates to the implementation of Visual

• Merchandising guidelines

• Assists with special projects when requested

How will you experience success with us?  

• You will have experience in Fine Jewellery/Watches  

• You will have a solid knowledge and passion for gemstones and watches  

• You will have excellent interpersonal competences in order to develop a network of loyal clients  

• You will be meticulous, highly client focused and organized  

• You will have excellent written and spoken communication skills  

• Language requirements: Portuguese and English (any other language is a plus) 

How do we keep you smiling?  

You will be based in our Cartier Lisbon boutique. You will collaborate with experienced and inspiring colleagues. You will have the opportunity to make the most of your fine jewellery knowledge by presenting our iconic Cartier creations to each client. You will be rewarded by a successful and long term career in Cartier.   

#Richemont #WeCraftTheFuture