Key Account Manager B2B UK (Part time Maternity cover)

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.

We’re looking for an Key Account Manager B2B UK, successfully developing and implementing a sustainable growth strategy with key B2B customers. The jobholder is mainly responsible to find new customer and business opportunities matching the B2B in order to grow sales long term and achieve set sales and strategic targets in the short term (annual and trimester).

This is a part time role  (18 hours a week) with a fixed term contract (3-6 months).

About Job

Your main responsibilities will include, but are not limited to:

• Look for new business opportunities and customers aligned with the B2B strategy to ensure that the pipeline is always full.
• Regularly develops out of the box solutions to help customers achieve strategic business objectives.
• Focuses time and resources of all involved colleagues on the highest potential accounts, works for maximum contribution to account objectives and effective account strategies.
• Assesses the potential value of new and existing projects and takes a systematic approach to convert the potential into sales.
• Fosters an ongoing dialogue with the customer, gains access to key decision makers, keeps abreast of the customer’s business goals to establish a long-term relationship and to make them advocates of our offering.
• Regularly supports the customer through delivery and implementation processes and conducts effective success reviews with the customer.

About You

You are an ideal candidate if you have:

• Experience in B2B2C sales in luxury and premium goods environments
• Background in sales operations, sales effectiveness and Key Account Management
• Exceptional communication skills, ability to persuade and influence
• Excellent negotiation and relationship management skills
• Strong lateral leadership skills
• High ability to deal with ambiguity and complex business situations
• Structured, organized and hands-on working attitude
• Fluency in English.

What We Offer

You can expect a range of benefits, including:

• Enhanced annual holiday entitlement
• 1 x Wellbeing Day each year
• 1 x paid Volunteering Day each year
• Half Day Friday once per month
• Hybrid Working
• Company Pension
• 60% staff discount on Swarovski Crystal products (home & jewellery)
• 30% staff discount on Swarovski Created Diamonds
• Food & refreshments allowance
• Staff Referral Bonus – up to £250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan
• Exclusive access to our Employee Assistance Programme (EAP), The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. 
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts (UK only)

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.