Optician - Customer Service Executive

p /ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongIf you’ve worn a pair of glasses, we’ve already met./strong/span/ppbrspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over strong150 countries/strong access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi amp; Viganò and the GrandVision network), and leading e-commerce platforms./span/pp /ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifJoin our global community of over strong190,000/strong strongdedicated/strong strongemployees/strong around the world in driving the transformation of the eyewear and eyecare industry./span/pp /ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifuDiscover more by following us ona href=https://www.linkedin.com/company/essilorluxottica target=_blank rel=noopener LinkedIn/a! /u/span/pp /pp /ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongYour #FutureInSight with EssilorLuxottica/strong/span/ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifAre you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible./span/pp /ppspan style=font-family:arial, helvetica, sans-serifYour role:/span/ppspan style=font-family:arial, helvetica, sans-serifThe position of strongOptician Customer Service Executive /strongoffers variety in your daily work, individual responsibility, independence, and of course, a great team atmosphere. You will join a team that supports each other and where (naturally) exceeding customer expectations is at the center of what we do!/span/pp /ppspan style=font-family:arial, helvetica, sans-serifMain responsibilities:/span/pullispan style=font-family:arial, helvetica, sans-serifAs an strongOptician Customer Service Executive/strong, you are the first point of contact and sparring partner for our Optican customers./span/lilispan style=font-family:arial, helvetica, sans-serifHandle customer inquiries by phone regarding all our products/span/lilispan style=font-family:arial, helvetica, sans-serifProactively approach customers and assist them in making the right choices for their clients/span/lilispan style=font-family:arial, helvetica, sans-serifEnsure our customers receive the correct products/span/lilispan style=font-family:arial, helvetica, sans-serifInform customers about services, campaigns, trainings, and products/span/lilispan style=font-family:arial, helvetica, sans-serifProactively advise on marketing actions and training modules/span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serifMain requirements: /span/pullispan style=font-family:arial, helvetica, sans-serifstrongDutch /strongspeaker required/span/lilispan style=font-family:arial, helvetica, sans-serifAffinity with optics/span/lilispan style=font-family:arial, helvetica, sans-serifInterest in working in-depth with optical products/span/lilispan style=font-family:arial, helvetica, sans-serifDesire to share your professional knowledge with other opticians/span/lilispan style=font-family:arial, helvetica, sans-serifBachelor-level education or equivalent, with formal training in the optics field/span/lilispan style=font-family:arial, helvetica, sans-serifIndependent, flexible, accurate, customer-oriented, and professional/span/lilispan style=font-family:arial, helvetica, sans-serifStrong listening skills and ability to focus in a collaborative office environment/span/lilispan style=font-family:arial, helvetica, sans-serifMotivation to take pride in your work/span/li/ulpspan style=font-family:arial, helvetica, sans-serifbr#LI-RM1 /span/pp /ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongOur Diversity, Equity and Inclusion commitment​/strong/span/pp /ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifWe are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique./span/p