Operational Excellence Manager - QLD/NT

pWe are bEssilorLuxottica,/b a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands bRay-Ban, Oakley/b, bOliver Peoples, Persol, Costa/b and more, alongside esteemed licensed brands such as bTiffany amp; Co, Burberry/b, and bCHANEL/b whilst our cutting-edge lenses bVarilux /band bTransitions/b lead the industry in innovation. In bAustralia /bandb New Zealand,/b we operate the iconic retail and eye care brands: bSunglass Hut, Oakley, OPSM, Ray-Ban /band bLaubman amp; Pank. /bEvery day, EssilorLuxottica’s em190,000 employees in 150 countries /emwork towards a common mission to help people emsee more and be more./em /ppstrongAbout the role/strong/ppAs part of our newly established Operational Excellence function, we are recruiting a Operational Excellence Managers to act as the state lead for execution and performance uplift across our strongQLD/NT/strong retail network./pp /ppThis is a field-based leadership role where you will partner closely with Regional Managers, State Directors and Store Leaders to strengthen operational discipline, enable consistent execution and remove parries impacting store performance across all EssilorLuxottica retail brands, including OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman amp; Pank./pp /ppSuccess in this role is defined by measurable operational uplift ensuring priorities land in stores, actions are followed through, and teams are supported to deliver at the highest standard./pp /ppThis is a fully field-based role involving daily store engagement and travel across your state/region./pp /ppstrongYour responsibilities: /strong/pul type=discliServe as the Operational Excellence state lead, driving execution consistency across all EssilorLuxottica retail brands/liliPartner with senior field leadership to embed operational priorities and elevate store performance outcomes/liliConduct structured store visits to assess execution, identify gaps and unlock opportunities for improvement/liliCoach and influence store teams and leaders to strengthen capability, accountability and operational rhythm/liliIdentify systemic barriers to execution and drive cross-functional solutions that make it easier for stores to succeed/liliOwn follow-through and closure, ensuring actions are delivered, sustainable and measurable/liliSupport national operating frameworks, tools and governance rhythms to ensure initiatives land effectively in the field/liliBuild trusted relationships and credibility as a strategic partner to frontline leadership/li/ulp /ppstrongAbout you/strong/ppYou will bring:/pul type=discliStrong experience in multi-site retail operations, regional leadership or operational excellence roles within large-scale environments/liliProven ability to influence both store teams and senior field leaders to drive results through partnership and execution discipline/liliA track record of lifting operational consistency, capability and performance across a store network/liliHighly developed coaching, stakeholder engagement and communication skills/liliStrong commercial and operational acumen, with the ability to translate insight into action/liliConfidence operating autonomously in a field role with extensive travel and high accountability/liliA practical, solutions-focused mindset and passion for continuous improvement/li/ulp /ppstrongWhy join us?/strong/ppThis is a rare opportunity to step into a high impact state leadership role within a critical new function shaping the future of execution excellence across EssilorLuxottica ANZ./pp /ppstrongWhy join EssilorLuxottica?/strong/pul type=discliShape and embed a new national Operational Excellence function/liliWork across multiple iconic retail brands in your state/region/liliHigh-impact role with strong visibility across the business/liliCompany car allowance and tools to support field work/liliGenerous yearly $1,500 product allowance and Family amp; Friends discounts of up to 50% off across all brands/liliAccess to world-class learning via Leonardo, our online learning platform/liliClear career pathways into senior operations, field leadership or operational excellence roles/liliJoin Australia’s Retail Employer of the Year 2025/li/ulp /ppstrongReady to make an impact?/strong/ppClick strongApply Now/strong to join EssilorLuxottica and help drive operational excellence across our retail network./ppspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifTo be considered for this opportunity, please click apply and send your cover letter and resume today./span/span/span/ppspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifAs an inclusive, team-first company, our people are at the core of everything we do./span/span/span/ppspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifWe care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage./span/span/span/ppspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifWe value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing./span/span/span/ppspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifWe work hard to create a safe and inclusive environment for all, and most importantly, were all about creating better experiences - for our customers and for each other./span/span/span/p