LensCrafters - Licensed Assistant Manager

pstrongRequisition ID: /strong923339 brstrongStore #/strong: 003312 LensCrafters brstrongPosition:/strongFull-TimebrstrongTotal Rewards: a href=https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. /ppLensCrafters and Macys relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices./ppLensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. a href=https://www.linkedin.com/company/essilorluxottica/posts/?feedView=allDiscover more by following us on LinkedIn!/a/pp /ppstrongGENERAL FUNCTION /strong/ppThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager amp; behaves as a business owner within the marketplace amp; LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community amp; delivers key performance metrics.    /pp /ppstrongMAJOR DUTIES amp; RESPONSIBILITIES/strong/pulliDelivers quality amp; improvement to meet or exceed all key performance indicators (KPIs):ulliComp Sales, % Sales to Plan; Conversion amp; Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth amp; Retention Goals; Net Promoter Score; Current year objectives/li/ul/liliDemonstrates understanding of retail business amp; the capability to transfer knowledge to superior sales amp; business results. Learns amp; understands the competition amp; market trends./liliSupports the store manager in diagnosing the business amp; leverages the synergies of Retail, Lab amp; Doctor to drive positive results./liliSupports store business plans to maximize sales amp; profit, leverages strengths amp; addresses opportunities for recovery./liliPartners with store manager to lead a team through strong knowledge amp; skills./liliProvides training amp; guidance to team members./liliDelivers clear amp; constructive feedback in a timely manner./liliInforms store manager of any situation that may require any development or disciplinary action of others./liliSupports recruiting, helps select high caliber team amp; creates talent pipeline./liliFollows guidelines to optimally staff store./liliShows great pride in the store appearance amp; executes visual directives./liliStrives to maintain positive working relationship with doctors./liliAdheres to amp; ensures compliance of team to Company policies amp; procedures. Meets or exceed all goals./liliAnticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems./liliPerforms amp; understands administrative duties./liliMaintains a safe working environment for all./liliWorks a flexible schedule, including nights amp; weekends./liliUnder current amp; valid state Opticianry license perform the following:ulliProvides expertise amp; product knowledge on lens choices based on the patient’s vision needs amp; doctor prescription./liliAdjusts amp;/or repairs eyewear./liliPresents and dispenses eyewear amp; creates a lasting impression./liliPerforms accurate digital measurements./li/ul/li/ulp /ppstrongBASIC QUALIFICATIONS/strong/pulliHigh School graduate or equivalent/liliCurrent amp; valid state Opticianry license/lili1+ year(s) management/supervisory experience with direct reports/liliKnowledge of retail operations, processes amp; policies/liliStrong basic math skills/liliFamiliarity with cash register, computers amp; calculators/liliMust have a strong command of the English language for all written correspondence amp; oral communication/liliStrong communicator amp; listener/liliDemonstrated high-level of selling skills/liliProven ability to problem solve/li/ulpstrong /strong/ppstrongPREFERRED QUALIFICATIONS/strong/pulliCollege degree or equivalent/liliPrevious experience in leadership position within retail amp; customer service industry/liliKnowledge of basic optics/liliKnowledge of current store merchandise/liliState licensure (if applicable) amp;/or ABO Certification in non-licensed states/liliBrand Final Inspector Certification/liliBrand Quality, Fitting amp; Adjusting Program/li/ulpThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p