EssilorLuxottica ESSILORLUXOTTICA
Store Manager - Casselberry
About the role
pstrongRequisition ID: /strong925243 brstrongStore #/strong: 00M226 FE Casselberry brstrongPosition:/strongFull-TimebrstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. brEverything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. /ppAt LensCrafters, we want every person who enters our doors to feel our passion for care. And thats why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. /ppLensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. a href=https://www.linkedin.com/company/essilorluxottica/posts/?feedView=allDiscover more by following us on LinkedIn!/abr /pp /ppstrongGENERAL FUNCTION /strong/ppThe Store Manager delivers results that meet store business objectives along with flawless execution of the customer experience. Coaches and develops associates and management alike, and seamlessly links the doctor and retail functions together within a hosted environment./pp /ppstrongMAJOR DUTIES AND RESPONSIBILITIES/strong /pulliConveys a commitment to providing unsurpassed Customer Service/liliProvides effective on-the-job training and guidance to team members making use of Company provided programs./liliDelivers clear, motivating and constructive feedback in a timely manner to all retail associates./liliConfronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress./liliConducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results./liliCoach and train associates in technical dispensing techniques, sales, customer service, and bookkeeping functions. Continuously develop co-workers’ optical knowledge and skills./liliDrive profitable personal sales, modeling the way and fostering a retail selling culture./liliAnalyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability./liliStrives to achieve Far Exceeds Expectations on all targets set/liliDelivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations/liliExecutes and on-boards staffing to guidelines./liliPerforms administrative duties to include payroll, inventory management, technical application and understanding./liliCompletes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail./liliLeads Doctor of Optometry and Host business partnership and co-planning./liliAdheres to company policies and procedures regarding loss prevention./liliPrepares and executes physical inventory per company guidelines./liliEnsures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers./liliLead positive attitude toward all company objectives and directives; demonstrate teamwork at all times. /li/ulp /ppstrongBASIC QUALIFICATIONS/strong /pulliHigh School graduate or equivalent/lili3+ years as an optical associate or non-optical retail management/liliComprehensive knowledge from operations, processes and business implications/liliStrong influencing and negotiating skills/liliTeam building and management skills/liliStrong communicator and listener/liliStrong basic math skills (addition, subtraction, multiplication, division)/liliSales skills/liliFamiliarity with cash register, computers and calculators/liliOrganization skills/liliKnowledge of current store merchandise/liliHigh level of business acumenstrong /strong/li/ulp /ppstrongPREFERRED QUALIFICATIONS/strongstrong /strong/pulliCollege degree or equivalent/liliState licensure (if applicable) and/or ABO Certification in non-licensed states/liliPrevious experience in customer service and retail/li/ulpThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p