EssilorLuxottica ESSILORLUXOTTICA
Distribution/Logistics - Material Handler
About the role
pstrongRequisition I/strongstrongD: 925395/strongstrongbr/strongstrongPosition/strong: AM Material HandlerbrstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppIf you’ve worn a pair of glasses, we’ve already met./ppWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms./ppOur unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions./ppJoin our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. a href=https://www.linkedin.com/company/essilorluxottica/posts/?feedView=allDiscover more by following us on LinkedIn!/a/ppstrongGENERAL FUNCTION /strong/pp /ppEyewear Returns specialists responsible to issue credits to our customers with accuracy and timeliness and professional communicate with our business partners, internal team members as well as any other business stakeholders on status, issues and resolutions./ppstrong /strong/pp /ppstrongMAJOR DUTIES AND RESPONSIBILITIES/strong/pulliPrimary point of contact for Luxottica’s After Sales Eyewear Returns/liliEnsure accuracy and timely processing of Credit/liliProfessional communication with business stakeholders on status, obstacles, and resolutions/liliCommunicates with the After Sales leadership on issues, status and resolution/liliFlexible to support the business needs Trouble shoot and resolve issues/liliAchieve Key Performance Indicators/liliManage trouble log and resolution SOP’s/li/ulp /pp /ppstrongBASIC QUALIFICATIONS/strong/pulliExcellent communication skills and organization/liliWorking knowledge of Microsoft Office programs, including Excel and Outlook/liliAttention to detail/liliAble to work under deadline request/liliWorking experience in Logistics or Supply Chain Management/liliAbility to work independently with minimal supervision/liliSelf-motivated/liliExcellent mathematical aptitude/liliAbility to multi-task and flex between roles/liliAbility to work flexible hours and overtime as requested/liliHigh School Diploma or equivalent/li/ulp /ppstrongPREFERRED QUALIFICATIONS/strong/pulliCustomer Service Experience/liliKnowledge of SAP Warehouse Management System/liliAdvanced knowledge of Excel/li/ulp /ppThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p