LensCrafters - Assistant Manager

pstrongRequisition ID: /strong925686strong brStore #: /strong001144 LensCrafters brstrongPosition/strong: Full-Time brstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S./pp /ppMacy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear./pp /ppLensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths./pp /ppIf you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice./ppGENERAL FUNCTIONbrThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager amp; behaves as a business owner within the marketplace amp; LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community amp; delivers key performance metrics./ppMAJOR DUTIES amp; RESPONSIBILITIES/pp• Delivers quality amp; improvement to exceed all key performance indicators (KPIs):bro Comp Sales, % Sales to Plan; Conversion amp; Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth amp; Retention Goals; Net Promoter Score; Current year objectivesbr• Strong understanding of retail business translating to positive sales, business results amp; understanding the market amp; competitorsbr• Supports store business plans to maximize sales amp; profitbr• Partner with store manager to lead amp; develop teambr• Delivers clear, constructive, timely feedback amp; partners with Store Manager on developmentbr• Executes visual directives amp; maintains store appearancebr• Maintains positive working relationship with doctorsbr• Promotes team compliance to all policiesbr• Performs administrative dutiesbr• Works a flexible schedule, including nights amp; weekends/ppBASIC QUALIFICATIONS/pp• High School graduate or equivalentbr• 1+ year(s) management/supervisory experience with direct reportsbr• Knowledge of retail operations, processes amp; policiesbr• Strong basic math skills br• Familiarity with cash register, computers amp; calculatorsbr• Must have a strong command of the English language for all written correspondence amp; oral communicationbr• Strong communicator amp; listenerbr• Demonstrated high-level of selling skillsbr• Proven ability to problem solve/ppPREFERRED QUALIFICATIONS/pp• College degree or equivalentbr• Previous experience in leadership position within retail amp; customer service industrybr• Knowledge of basic opticsbr• Knowledge of current store merchandisebr• State licensure (if applicable) amp;/or ABO Certification in non-licensed statesbr• Brand Final Inspector Certificationbr• Brand Quality, Fitting amp; Adjusting Program/ppPay Range: 24.45  - 38.13 /ppThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p