LensCrafters - Team Lead

pstrongRequisition ID: /strong926466 brstrongStore #/strong: 000274 LensCrafters brstrongPosition:/strongFull-TimebrstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. brEverything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. /ppAt LensCrafters, we want every person who enters our doors to feel our passion for care. And thats why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. /ppLensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. a href=https://www.linkedin.com/company/essilorluxottica/posts/?feedView=allDiscover more by following us on LinkedIn!/abr /pp /ppGENERAL FUNCTION/ppThe Team Lead creates exceptional value in the lives of customers amp; patients by delivering exceptional customer service. Ensures customers amp; patients are always delighted. Assists in the achievement of store success by managing key optical amp; lab processes (if applicable) amp; systems to exceptional results./pp /ppMAJOR DUTIES AND RESPONSIBILITIES/ppWhile working in Retail/pulliEnsure the LensCrafters team provides unsurpassed Customer Service/liliProactive amp; solution driven, accurate execution amp; product knowledge/liliAssists customers with selections, provides recommendations, assists sales associates/liliServes as a responsible alternate store key holder/li/ulpWhile working in Lab, if applicable/pulliCustom fits glasses amp; precisely place prescription in lenses/liliWorks with associates to strengthen their knowledge, skill, amp; certification for foundational product amp; store processes related to lens and lab technology/liliEnsures finished eyewear meets optical standards amp; customer requirements/liliCreates a safe working environment for all, demonstrates safe work practices/liliResponsible for basic operation, cleaning amp; ongoing maintenance of lab tools amp; systems/li/ulp /ppBASIC QUALIFICATIONS/pulliHS diploma/GED/liliStrong optical amp; retail experience/liliKnowledge of current optical theory amp; merchandise/liliStrong communicator amp; listener/liliStrong inter-personal skills/liliStrong basic math skills/liliSales skills/liliProblem solving ability/liliFamiliarity with cash register, computers amp; calculators/liliLeadership amp; training experience/liliEdging amp; mounting experience/liliBasic optics knowledge amp; optical measurement experience/li/ulp /ppPREFERRED QUALIFICATIONS/pulliState licensure (if applicable) amp;/or ABO Certification in non-licensed states/liliLensCrafters Final Eyewear Inspector Certification/liliLensCrafters Quality, Fitting amp; Adjusting Program/liliOptical machinery/instruments experience/liliCustomer service experience/liliAccuFit Digital Measurement System certification/liliKnowledge of current store merchandise amp; lens options/li/ulp /ppThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p