LensCrafters - Licensed Optician

pstrongRequisition ID: /strong925846strong brStore #: /strong000844 LensCrafters brstrongPosition/strong: Part-Time brstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S./pp /ppMacy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear./pp /ppLensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths./pp /ppIf you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice./ppThe Licensed Optician delivers the brand value proposition amp; helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service amp; perfectly crafted high quality eyewear which exceeds our customers’ expectations. /ppMAJOR DUTIES amp; RESPONSIBILITIES/pp• Welcome all customers, set expectations with customersbr• Custom fit glasses amp; precisely place prescription in lensesbr• Acts as a leader in optical acumenbr• Take amp; record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards amp; customer needsbr• Assists team with complex product needs amp; prescriptionsbr• Accurate amp; thorough use of technology despite time pressure amp; customer volume, exceptional product knowledge, use of appropriate toolsbr• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied amp; expectations are exceeded, solution drivenbr• Ability to multi-task, prioritize amp; manage time with competing prioritiesbr• Strive to achieve exceptional results on Brand KPIs amp; competenciesbr• Take pride in store appearance, help to keep store clean, attractive amp; organizedbr• Inform management of safety opportunities; demonstrates safe work practicesbr• Resourceful, self-motivated with a desire for continual learning, improvement amp; resultsbr• Adhere to company policies amp; procedure, including discounts, promotions amp; inventory management/pp /ppBASIC QUALIFICATIONS/pp• High School graduate or equivalentbr• State Licensure br• Optical dispensing experience br• Strong customer service skills: communicator, listener amp; team builderbr• Knowledge of current store merchandisebr• Strong basic math skillsbr• Awareness of current fashion trendsbr• Selling skills – ability to use amp; carry an iPAD/tabletbr• Familiarity with POS, computers amp; calculatorsbr• Embrace new technology amp; change/ppbrPREFERRED QUALIFICATIONS/pp• Previous customer service amp; retail experience/pp /ppPay Range: 21.89  - 34.14 /ppThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p