Vision Services Specialist

p /ppspan style=font-family:arial, helvetica, sans-serifKick-start your career with strongEssilorLuxottica/strong! Join our strongCustomer Support team/strong on a strongpermanent full-time basis/strong and become the friendly voice behind our iconic brands, connecting with customers through calls, emails, and social media to create memorable experiences every day./span/pp /ppspan style=font-family:arial, helvetica, sans-serifIdeal for strongschool graduates/strong, strongcustomer care professionals/strong, and anyone passionate about delivering great service and building a long-term career in a global company./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongWhy us? /strong/span/pulli style=line-height:107%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifGenerous yearly strong$1,500 product allowance /strongandstrong Family amp; Friends discounts of up to 50% off/strong to splurge across all our brands – strongOPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman amp; Pank/strong/span/lili style=line-height:107%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongUp to 50% off Oakley/strong eyewear and apparel throughout the year./span/lili style=line-height:107%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifLocal and global strongvolunteering opportunities/strong through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador./span/lili style=line-height:107%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongWFH: 2 days /stronga week after training/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongspan style=line-height:115%Your responsibilities/span/strong/span/pulli style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serifRespond to inbound customer enquiries in a timely, and professional manner./span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serifComplete customer data updates and maintenance./span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=line-height:115%Provide technical support by working with internal and external departments to /spanspan style=line-height:115%resolve system issues./span/span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=line-height:115%Assist in customer relationships, experiences and ongoing support, this includes /spanspan style=line-height:115%B2B client base./span/span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=line-height:115%Ensure compliance as per Essilor Luxottica’s work health and safety policies and /spanspan style=line-height:115%procedures./span/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongspan style=line-height:115%About you /span/strong/span/pulli style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEnergetic, enthusiastic and passionate about delivering great customer experiences, with a positive and proactive attitude. /span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serifNatural communicator and solution focused./span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serifInitiative to think outside the box to ensure best solutions for our customers./span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serifSolid knowledge and understanding of Microsoft Office suite./span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongNext Steps/strong/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptTo be considered for this opportunity, please click apply and send your resume today./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptem*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica*/em/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongWho We Are /strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=line-height:107%We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands strongRay-Ban, Oakley, Oliver Peoples, Persol, Costa /strongand more, alongside esteemed licensed brands such as strongTiffany amp; /strong/spanstrongCo, Burberry, and CHANEL/strong whilst our cutting-edge lenses strongVarilux/strong and strongTransitions/strong lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: strongSunglass Hut, Oakley, OPSM, Ray-Ban and Laubman amp; Pank./strong Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more./span/pp style=margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif;line-height:107% /pp style=margin:0.0cm;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackAs an inclusive, team-first company, our people are at the core of everything we do./span/pp style=margin:0.0cm;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackWe care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage./span/pp style=margin:0.0cm;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif /pp style=margin:0.0cm;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackWe value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing./span/pp style=margin:0.0cm;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif /pp style=margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif;line-height:107%span style=color:black;font-family:arial, helvetica, sans-serif;font-size:12.0ptWe work hard to create a safe and inclusive environment for all, and most importantly, were all about creating better experiences - for our customers and for each other./span/pp /p