EssilorLuxottica ESSILORLUXOTTICA
Asia Export Labs Key Account Coordinator 1
About the role
pEssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses./ppThe company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry./ppWith a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear./ppBy investing heavily in Ramp;D for cutting edge lens and frame technology, as well as reimagining the design, form and function of eyewear, EssilorLuxottica constantly sets new industry standards for vision care and eyewear and the consumer experience around it. Beyond the products we make, our company and our people are deeply committed to elevating the importance of vision as both a basic human right and a key lever for global development./ppFor more information, please visit www.essilorluxottica.com/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongPosition:/strong AEL SC Key Account coordinator/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongReports to:/strong AEL SC Key Account Team leader/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongLocation:/strong Amata, Chonburi/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically-integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. A unique global footprint with a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear. For more information, please visit a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.essilorluxottica.com%2Famp;data=05%7C01%7Cnatthanit.m%40essilor.co.th%7Cfba22fb9d4a7480b175d08da6dfadc61%7Cc7d1a8f705464a0c8cf53ddaebf97d51%7C0%7C0%7C637943221495452920%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7Camp;sdata=FZPIeGN1j5OrsELNoI52QCsEJse%2B8XGSp4u%2BRccq7GI%3Damp;reserved=0https://www.essilorluxottica.com/a/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongNice to know/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAsia Export Labs (AEL) covers 6 prescription labs in Thailand, India and China, serving 45 Million lenses per year in 50 different countries worldwide./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThe mission of the Key account team is to be a “Voice of Customer” in AEL organization/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDefine best practices and standards process/ referential for AELs KA/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPut in place correct resources and processes to support the activity/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptManage new business requested to be implemented in AEL/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptHandle a portfolio of customer to fit the organization/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCommunicate relevant reporting/ information for internal/external customers/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork closely with others team in AELs SC organization, Operations, Engineering including customers (Essilor Group subsidiaries)/span/li/ulpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongYour day in the AEL Supply Chain team/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptManage a portfolio of customers (Essilor subsidiaries) : coordinate between customers and all the teams of the Export Labs (Supply Chain, Production, CI, Quality, Compliance…), and be responsible for customer satisfaction/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptLead supply chain projects aiming at developing new offers to fulfill market needs from Export labs: Lens+Frames offers, frames management, End-to-End flow optimization, differentiation on quality/lead time, …/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptLead New Products Introduction in Export Labs, from Customers’ needs clarification to commercial launch, with the support of other cross-functional (New Product Setup Department)/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCoordinate the regular (weekly/monthly/quarterly) animation of the relation with the customer and monitor the relevant KPIs (quality, service)/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptParticipate to Business Continuity Plan (BCP) definition and implementation/span/li/ulpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongJob’s Challenges:/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCapable to establish long lasting and confident relationship with internal amp; external Customers through meetings, conference calls and business trips/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptReact well to pressure in quick changing scenarios and is able at that moment to take the best decisions that will make the difference./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMust be action focused in order to achieve targeted objectives./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork in a cultural diverse environment, people from different backgrounds and show good negotiation skill./span/li/ulpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongPerformance Indicators:/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCustomers Satisfaction result/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptNew projects (offer) concluded on-time and efficiently/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptFollow-up of all Customers’ requests/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptContractual Service Rate to Customers/span/li/ulpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongMust have/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBachelor or Master’s degree in Engineering/Business (or any related field)/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt2-3 years of experience in multinational manufacturing is preferable./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProactive, strong analytic thinking, problem solving and decision making/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to work under pressure/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to prioritize and manage several tasks at once/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWilling to learn + Quick learner – learning on the fly/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptFlexibility and ability to adapt to change/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExcellent written and spoken English/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProficient with MS Office program [Especially Excel amp; PowerPoint]/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProjects Management, in particular: communication, change management, time management/span/li/ulp /p