LensCrafters - Team Lead - Urgent Care

pstrongRequisition ID: /strong929353strong brStore #: /strong000333 LensCrafters brstrongPosition/strong: Full-Time brstrongTotal Rewards: a href=https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US target=_blank rel=noopenerBenefits/Incentive Information/a/strong/pp /ppLensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S./pp /ppMacy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear./pp /ppLensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths./pp /ppIf you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice./ppGENERAL FUNCTION/ppThe Urgent Care Lead creates exceptional value in the lives of customers amp; patients by delivering to the Brand experience through execution of the brand value proposition. Ensures customers amp; patients are always happy and satisfied with purchase. Assists in the achievement of store success by managing key optical and lab processes amp; systems to exceptional results./pp /ppMAJOR DUTIES AND RESPONSIBILITIES/ppWhile working in Lab, if applicable/pulliCustom fits glasses amp; precisely place prescription in lenses/liliWorks with associates to strengthen their knowledge, skill, amp; certification for foundational product amp; store processes related to lens and lab technology/liliEnsures finished eyewear meets optical standards amp; customer requirements/liliCreates a safe working environment for all, demonstrates safe work practices/liliResponsible for basic operation, cleaning amp; ongoing maintenance of lab tools amp; systems/li/ulpWhile working in Retail/pulliEnsure the LensCrafters team provides unsurpassed Customer Service/liliProactive amp; solution driven, accurate execution amp; product knowledge/liliAssists customers with selections, provides recommendations, assists sales associates/liliServes as a responsible alternate store key holder/li/ulp /ppBASIC QUALIFICATIONS/pulliHS diploma/GED/lili1+ year experience/liliStrong optical amp; retail experience/liliKnowledge of current optical theory amp; merchandise/liliStrong communicator amp; listener/liliStrong inter-personal skills/liliStrong basic math skills/liliSales skills/liliProblem solving ability/liliFamiliarity with cash register, computers amp; calculators/liliLeadership amp; training experience/liliEdging amp; mounting experience/liliBasic optics knowledge amp; optical measurement experience/li/ulp /ppPREFERRED QUALIFICATIONS/pulliState licensure (if applicable) amp;/or ABO Certification in non-licensed states/liliEyewear Inspection Program Modules 1-6/liliQuality Manufacturing Program Certified/liliOptical machinery/instruments experience/liliCustomer service experience/liliAccuFit Digital Measurement System certification/liliKnowledge of current store merchandise amp; lens options/li/ulp /ppPay Range:   - 29.77 /ppThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts./pp /ppEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email a href=mailto:HRCompliance@luxotticaretail.comHRCompliance@luxotticaretail.com/a./pp /ppWe are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law./p