Hermès HERMES ● Nouvelle offre
IT Assistant
À propos du poste
MAJOR RESPONSIBILITIES
• Helpdesk Support: Act as the first point of contact for IT-related inquiries, providing timely assistance via phone, email, or ticketing system
• Technical Support: Provide troubleshooting assistance for hardware, software, and network issues to ensure smooth store operations
• System Maintenance: Perform regular updates, backups, and maintenance of computer systems and applications
• Hardware & Software Setup: Install and configure new equipment, including POS systems, printers, and other retail-specific devices
• Network Management: Monitor and maintain network connectivity to guarantee uninterrupted business processes
• User Training: Offer guidance and training to staff for effective use of IT systems
• Inventory Management: Track IT assets and maintain accurate documentation
• Security: Implement and monitor security measures to protect sensitive customer and company data
• Store Operation Support: Collaborate with store teams t...
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