Welcomist Internship - Boutique Milano

GENERAL ROLE The Welcomist Intern will deliver and ensure the best customer experience to our clients! He/She will rapidly gain an understanding of retail fashion luxury industry and how an important Store is daily organized. MAIN RESPONSABILITIES The Intern will be involved in the following activities:
• Welcome clients with a warm and hospitable greeting;
• Build strong relationships with clients in order to discover their needs and wishes;
• Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in;
• Manage customer queues through a dedicated app on Hermès devices;
• Support the Sales Associates Team by helping schedule their appointments and customer visits;
• Manage front and back relationship with the Operations Teams to ensure the online, after sales service and reservations orders delivery.
PROFILE
• Bachelor’s degree preferably with a linguistic or fashion/luxury focus;
• Fluency in Italian a...

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