Bulgari LVMH
Client Advisor
About the role
Academic / Professional Qualifications
Knowledge of Luxury business
Selling Skills
Conversation Capability
Store procedures and process
CRM techniques and tools
Store operation applications
Key Interactions (Internal & External):
Clients
All internal stakeholders (HR, Finance, AFSS, RLC…)
Required Competencies/ Traits required for the role
Hard skills: Customer Relationship Development, Selling Techniques, Product Knowledge, Priority Management, Business Development, Data Analysis, Negotiation, Retail Management, Store Operations, Foreign Language, Clienteling, CRM Systems, Cross-selling and Upselling, Sales Analysis
Soft skills: Client Obsessed, Relationship Building, Interpersonal Savviness, Adaptability
Linguistic skills: Fluent in Thai and English. Chinese/Korean/Japanese or any second foreign language is a plus.