Guerlain Beauty Consultant

POSITION WITHIN THE TEAM Reports to: Business / Account Manager CONTACTS AND RELATIONSHIPS Internal: Counter team, Area Managers, Retail Managers, RMA’s External: Guerlain clients, Department store colleagues, Department store managers, Department store HR Departments PERSON SPECIFICATION In order to be successful in this role, you will be: Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Driven and results orientated; seeking out ways to continually grow the business through events and counter activity. Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs. Immaculately groomed and presented; you will embody the elegance that customers have come to identify with Guerlain.