Business Manager

PROFILE Required Education: below Bachelors degree level Required Experience: Previous experience in luxury retail management, preferably in beauty or fragrance. Language skills: Fluent in English Computer skills: Proficient in relevant retail software and Microsoft Office Suite. Other skills or know-how: In-depth knowledge of make-up, skincare, and fragrance. Strong understanding of sales techniques and customer service best practices in luxury retail. Ability to train and coach a team effectively. Soft skills: Entrepreneurial: Constantly seeking opportunities to develop and grow the business through events and gain new sales. Organised: Able to manage paperwork, Team Members, Department and Area Managers, and meet clients’ needs. Tenacious: Willing to go the extra mile to ensure the customer receives the very best in luxury service. Self-confident: Able to approach and engage with customers at ease, using strong selling skills to chase that extra sale. Able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs. Immaculately groomed and presented: Embodies the elegance that customers have come to identify with Parfums Givenchy.