Rimowa LVMH
Client Advisor (m/f/d) - Vienna
About the role
Your experience and skills
Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
With individual CRM goals, extensive product and repair training, you shine in all customer interactions - from consultation to sales to small repairs on site.
The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after sales topics.
A travel companion for life - our iconic products are manufactured to the highest quality standards, a demand we also place on our repairs. You will be responsible for first-class processing, from acceptance through communication with the responsible technical team to return to our customers.
Our offer
Competitive and attractive compensation with additional profit-sharing system
Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
Lunch Tickets with monthly budget for meals in partner restaurants
Employer-financed pension commitment in the event of death or disability
An international and exciting environment within the LVHM Group
Exciting projects and individual career development opportunities
Financial and psychological support through the LVMH Heart Fund